On July 13, Apple will begin offering free online training to educators that will serve as an introduction to its Develop in Swift curriculum. This curriculum has also been completely redesigned. Learn from the best Apple trainers who have written books and delivered training to thousands of people on Apple apps. AGI has been delivering outstanding Apple training classes for more than 20 years, and you can learn Apple Keynote, Final Cut, or Mac OS X with live online Apple training from AGI. Click a course title below for more information. The Apple Certified Support Professional (ACSP) certification is for the help desk professional, technical coordinator, or power user who manages networks or provides technical support for Mac users. ACSP certification verifies that you understand macOS core functionality and that you can configure key services, perform basic troubleshooting.

• Free Online Apple Mac Training Classes
• Mac Certification Classes

1. Once training is complete, you’ll be ready to take on live customers using Apple’s unique approach to customer service. And, don’t worry, training takes place at your home office using the company-provided iMac! I’ve Never Used A Mac Before. Does That Matter? Not necessarily.
2. Supports Excel for Mac 2016. Also available: Excel Basic (PC). In 24 engaging lessons you will learn how to use math, statistical, logic and text functions, organize data by sorting and filtering, effectively present your data in several chart formats and more.

nApple Certified iOS Technician (ACiT) 2016 is a 3-day course that enables students to become certified to troubleshoot and repair iPhone, iPad, Apple Watch, and Apple TV at an Apple Authorized service facility. Interactive discussions and hands-on exercises guide students through the setup, navigation, features, and associated services of iOS devices. Students also learn how to maintain, troubleshoot, and repair iOS devices. Students� knowledge and skills are tested and reinforced by working through real-world scenarios and hands-on labs. nTraining for ACiT 2016 is available to technicians who work at or wish to work at Apple-authorized service facilities.
nUpon completion of the Apple Certified iOS Technician (ACiT) 2016 course, students will be able to:n

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• Identify and explore the controls on various iOS devices and practice navigating on themn
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• Identify the iOS devices that have Apple-specific components, such as NFC, the Secure Element, the motion coprocessor, and the Taptic Enginen
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• Describe various iOS features, including mailboxes and VIPs, audio source on iPhone, alerts and notifications, passcode options, and privacy settingsn
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• Define and explore iOS services, such as Apple ID and its function within the Apple ecosystem, Find My iPhone, and iCloud and its associated servicesn
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• Describe the steps in the device setup and activation process, including any issues that may arisen
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• Describe the benefits of and requirements for iTunes and iCloud backupsn
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• List common resolutions for battery-related issuesn
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• Discuss how to use engaging questions to better troubleshoot a customer issue, including appropriate open and closed questions and overall logical question progressionn
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• Describe how to use the tools and resources that are available to evaluate the device and issuen
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• Discuss specific questions that help to identify the problem category of a customer�s issue (educational, environmental, software, or hardware opportunities)n
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• Use Apple documentation, approved tools, and appropriate service strategies to safely repair iPhone 5c, 5s, 6, 6 Plus, 6s, 6s Plusn
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Certified Instructor

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Workstation

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Free Online Apple Mac Training Classes

3-Month Guarantee

Mac Certification Classes

We are the only Authorized Training Center to really guarantee your learning experience and make sure you take the most out of the training and constantly changing tech world. How? it’s simple: Take a class today and if within 3 months there is a new version, you can take the updated training for free. That’s right, a completely free class. Contact us! and remember to read our Terms and Conditions here.